{"@id":"https://credentialengineregistry.org/resources/ce-0652ff4c-126c-4038-83c1-5d493966e174","@type":"ceterms:Certificate","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-0652ff4c-126c-4038-83c1-5d493966e174","ceterms:name":{"en-US":"Certificate of Achievement in Computer Retail Sales and Support ITTP Stage I"},"ceterms:keyword":{"en-US":["Computer Support Specialist"]},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-67a02206-8d5e-4ae2-a41b-e15241fa82ee"],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-67a02206-8d5e-4ae2-a41b-e15241fa82ee"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The Computer Retail Sales and Support Certificate of Achievement is the first stage of the statewide IT Technician pathway and prepares students to develop their fundamental IT Technician Skills. While completing coursework in customer service, communication, Microsoft Office, and information systems coursework, along with earning the CompTIA A+ industry certification, students gain practical experience as they learn how to succeed in an IT retail environment. Upon completion of this program, students would be qualified for entry level IT positions such as Retail Salespersons, Customer Service Representatives, Retail Sales Workers, and Sales Representatives.\n\nPlease see the college Catalog for the most up-to-date description."},"ceterms:accreditedBy":["_:72b9bfba-e6e1-485c-90a3-a085e7616b31"],"ceterms:dateEffective":"2019-02-01","ceterms:occupationType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.bls.gov/soc/","ceterms:targetNode":"https://www.onetonline.org/link/summary/15-1152.00","ceterms:codedNotation":"15-1152.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Computer Network Support Specialists"},"ceterms:targetNodeDescription":{"en-US":"Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption."}}],"ceterms:subjectWebpage":"https://programmap.wlac.edu/academics","ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile","ceterms:exactDuration":"P9M"}],"ceterms:availabilityListing":["https://www.wlac.edu"],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=55","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=11.1006","ceterms:codedNotation":"11.1006","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Computer Support Specialist"},"ceterms:targetNodeDescription":{"en-US":"A program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service."}}]}