{"@id":"https://credentialengineregistry.org/resources/ce-13e0d149-83b8-460b-a18d-8b9ec2c2e28e","@type":"ceterms:AssociateDegree","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-13e0d149-83b8-460b-a18d-8b9ec2c2e28e","ceterms:name":{"en-US":"AAS Customer SERvice/Sales Operations"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-f0c8ecbc-f4c2-4ddc-b93b-9cb089b871f3"],"ceterms:approvedBy":["https://credentialengineregistry.org/resources/ce-4ea8b911-5659-49e0-b382-8dfed5277bbf"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The AAS Customer SERvice/Sales Operations credential is offered by the Business Operations Support And Assistant Services program at Alamo Community College - Northwest Vista College."},"ceterms:regulatedBy":["https://credentialengineregistry.org/resources/ce-4ea8b911-5659-49e0-b382-8dfed5277bbf"],"ceterms:subjectWebpage":"https://alamo.edu/nvc","ceterms:audienceLevelType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/AudienceLevel","ceterms:targetNode":"audLevel:AssociatesDegreeLevel","ceterms:frameworkName":{"en-US":"Audience Level"},"ceterms:targetNodeName":{"en-US":"Associates Degree Level"},"ceterms:targetNodeDescription":{"en-US":"Intended for those completing college/university-level programs within their first one to two years (lower-division) of post-secondary education."}}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=56","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=52.0411","ceterms:codedNotation":"52.0411","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Customer Service Support/Call Center/Teleservice Operation"},"ceterms:targetNodeDescription":{"en-US":"A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online.  Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval."}}]}