{"@id":"https://credentialengineregistry.org/resources/ce-2b308926-fdd7-483d-a5f0-ff4ebc328857","@type":"ceterms:TechnicalLevel2Certificate","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-2b308926-fdd7-483d-a5f0-ff4ebc328857","ceterms:name":{"en-US":"Help Desk Desktop Support Certificate"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-2f8b65c9-eabe-46fb-ae19-717edc590092"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"NC State's Help Desk/Desktop Support Certificate prepares you to diagnose and resolve common hardware, software, and network issues in business and campus IT environments. You will buildhands-on'skills with PC hardware, operating systems, networking fundamentals, and troubleshooting tools that support entry-level help desk, technical support, or desktop support roles."},"ceterms:estimatedCost":[{"@type":"ceterms:CostProfile","ceterms:name":{"en-US":"Cost Profile"},"ceterms:description":{"en-US":"Along with general tuition, certain courses may have cost for additional instructor hours (contact fee), lab costs, and liability insurance. Please see the embedded table to determine full course cost."}}],"ceterms:occupationType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.onetcenter.org/taxonomy.html","ceterms:targetNode":"https://onetonline.org/link/summary/15-1232.00","ceterms:codedNotation":"15-1232.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Computer User Support Specialists"},"ceterms:targetNodeDescription":{"en-US":"Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems."}}],"ceterms:subjectWebpage":"https://ncstatecollege.edu/certificates/","ceterms:isPreparationFor":[{"@type":"ceterms:ConditionProfile","ceterms:name":{"en-US":"Preparation for occupation"},"ceterms:description":{"en-US":"This credential is preparation for the following occupation(s)."},"ceterms:targetOccupation":["https://credentialengineregistry.org/resources/ce-1ac68873-2c40-4807-86a3-b17f0a733db8"]}],"ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile","ceterms:exactDuration":"P1Y"}],"ceterms:hasSupportService":["https://credentialengineregistry.org/resources/ce-12d0986a-9f56-4ad6-bab8-f2c8ac6c6264"],"ceterms:financialAssistance":[{"@type":"ceterms:FinancialAssistanceProfile","ceterms:name":{"en-US":"NCSC Financial Aid Office"},"ceterms:description":{"en-US":"The NCSC Office of Financial Aid administers grants, scholarships, loans and veterans educational benefits for students."},"ceterms:subjectWebpage":"https://ncstatecollege.edu/admissions-and-aid/financial-aid/","ceterms:financialAssistanceType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/FinancialAssistance","ceterms:targetNode":"financialAid:StateLocalScholarship","ceterms:frameworkName":{"en-US":"Financial Assistance"},"ceterms:targetNodeName":{"en-US":"State or Local Scholarship"},"ceterms:targetNodeDescription":{"en-US":"Financial aid award, which doesn't require repayment, from a state, province, region, and/or local government based on student achievement and other criteria for education."}}]}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}}}