{"@id":"https://credentialengineregistry.org/resources/ce-2bf614d3-054d-49f6-9bd0-452a07e5b7bf","@type":"ceterms:Certificate","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-2bf614d3-054d-49f6-9bd0-452a07e5b7bf","ceterms:name":{"en-US":"Certificate of Completion in Front Desk Representative \u0026 Reservationist"},"ceterms:keyword":{"en-US":["Hospitality Administration","Management"]},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-7cd3741d-b795-4db5-bd68-e1c8312120fd"],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-7cd3741d-b795-4db5-bd68-e1c8312120fd"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The Front Desk Representative \u0026 Reservationist certificate of completion prepares students to enter careers in the hospitality industry. Students learn service industry concepts and skills, including greeting and checking in guests; using effective sales techniques; handling guest questions and complaints; and taking reservations and processing payments.\n\nPlease see the college Catalog for the most up-to-date description."},"ceterms:accreditedBy":["_:648da078-dea7-4590-9ce0-4ca1401132cd"],"ceterms:dateEffective":"2020-06-15","ceterms:occupationType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.bls.gov/soc/","ceterms:targetNode":"https://www.onetonline.org/link/summary/43-4081.00","ceterms:codedNotation":"43-4081.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Hotel, Motel, and Resort Desk Clerks"},"ceterms:targetNodeDescription":{"en-US":"Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests."}}],"ceterms:subjectWebpage":"https://programmap.lacitycollege.edu/academics","ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile","ceterms:exactDuration":"P9M"}],"ceterms:availabilityListing":["https://www.lacitycollege.edu"],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=55","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=52.0901","ceterms:codedNotation":"52.0901","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Hospitality Administration/Management, General"},"ceterms:targetNodeDescription":{"en-US":"A program that prepares individuals to serve as general managers and directors of hospitality operations on a system-wide basis, including both travel arrangements and promotion and the provision of traveler facilities.  Includes instruction in principles of operations in the travel and tourism, hotel and lodging facilities, food services, and recreation facilities industries; hospitality marketing strategies; hospitality planning; management and coordination of franchise and unit operations; business management; accounting and financial management; hospitality transportation and logistics; and hospitality industry policies and regulations."}}]}