{"@id":"https://credentialengineregistry.org/resources/ce-3cf1205e-1394-416a-84e0-6883c03ab069","@type":"ceterms:CertificateOfCompletion","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-3cf1205e-1394-416a-84e0-6883c03ab069","ceterms:name":{"en-us":"GES234 Food and Customer Service Skills Training"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-f5e36f0f-c6f9-4733-b7d0-91751e5b7754"],"ceterms:requires":[{"@type":"ceterms:ConditionProfile","ceterms:name":{"en-us":"Requirements"},"ceterms:description":{"en-us":"In order to take our online programs, you must have access to a computer and the Internet (high-speed Internet access is recommended). You can access the program contents from any Web-enabled computer, including PC or a Mac."}}],"ceterms:inLanguage":["en-US"],"ceterms:description":{"en-us":"The online Food and Customer Service Skills Training Program prepares students for careers in food services, restaurants, and the hospitality industry. The program emphasizes customer service skills that can be applied in a wide variety of settings. This is an excellent option for those already working in a food services environment and wanting to apply for management positions, or for those interested in starting new careers. Upon completion of this program, you will earn a Food Services Skills Career Certificate. Career coursework includes the following topics: NEHA professional food management criteria. Hazard Analysis Critical Control Points (HACCP) principles. Providing an excellent customer experience. Dealing with difficult customers. Practicing food safety. Building communication skills. Working in teams. Managing yourself and others. How to be successful in the restaurant/hospitality world. Food services workplace challenges and opportunities. The online Food and Customer Service Skills Training Program prepares students for careers in food services, restaurants, and the hospitality industry. The program emphasizes customer service skills that can be applied in a wide variety of settings. This is an excellent option for those already working in a food services environment and wanting to apply for management positions, or for those interested in starting new careers. As you prepare for your career in food service or hospitality, you will learn about professional food management and food safety, as well as delivering optimal customer service. Additionally, you will learn about the food service industry and personal management skills that will prepare you for this industry. When you complete the program, you will earn a Food \u0026amp; Customer Service Skills Certificate that will also prepare you for the Prometric Certified Professional Food Manager (CPFM) exam."},"ceterms:subjectWebpage":"http://careertraining.ed2go.com/southced","ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile"}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-us":"CredentialStatus"},"ceterms:targetNodeName":{"en-US":"Active"}},"ceterms:learningDeliveryType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/Delivery","ceterms:targetNode":"deliveryType:InPerson","ceterms:frameworkName":{"en-us":"Delivery"},"ceterms:targetNodeName":{"en-US":"In-Person Only"}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/Delivery","ceterms:targetNode":"deliveryType:OnlineOnly","ceterms:frameworkName":{"en-us":"Delivery"},"ceterms:targetNodeName":{"en-US":"Online Only"}}]}