{"@id":"https://credentialengineregistry.org/resources/ce-3d7914f4-cd20-4ab3-9579-f6412d21c042","@type":"ceterms:Certificate","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-3d7914f4-cd20-4ab3-9579-f6412d21c042","ceterms:name":{"en-US":"CUSTOMER SERVICE"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-ede9e493-a093-4c02-a7ac-3f7aa09d5f98"],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-ede9e493-a093-4c02-a7ac-3f7aa09d5f98"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The Customer Service Representative program prepares students to provide professional and effective customer service skills essential in making a positive impression on current and future customers. Students will be proficient in: communication-skills, interpersonal-skills, basic business and computer applications skills."},"ceterms:subjectWebpage":"http://www.fletcher.edu/programs/customer-service-representative","ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"CredentialStatus"},"ceterms:targetNodeName":{"en-US":"Active"}}}