{"@id":"https://credentialengineregistry.org/resources/ce-598d0a04-b5d1-40ab-b804-07cf4bfc8600","@type":"ceterms:CertificateOfCompletion","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-598d0a04-b5d1-40ab-b804-07cf4bfc8600","ceterms:name":{"en-us":"GES236 Retail Customer Service Skills Training"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-f5e36f0f-c6f9-4733-b7d0-91751e5b7754"],"ceterms:requires":[{"@type":"ceterms:ConditionProfile","ceterms:name":{"en-us":"Requirements"},"ceterms:description":{"en-us":"In order to take our online programs, you must have access to a computer and the Internet (high-speed Internet access is recommended). You can access the program contents from any Web-enabled computer, including PC or a Mac."}}],"ceterms:inLanguage":["en-US"],"ceterms:description":{"en-us":"The Retail Customer Service Skills Training Certificate Program prepares students with the skills and knowledge needed for successful careers in todays retail world. This is an excellent option for those already working in a retail environment and wanting to advance in their careers or for those interested in starting new retail jobs. The program emphasizes customer service skills that can be applied in a wide variety of retail settings. The program emphasizes customer service skills that can be applied in a wide variety of retail settings. The course includes the following topics: Providing an excellent customer experience. Building customer loyalty. Dealing with difficult customers. Building communication skills Managing Time. Working in teams. Managing yourself and others. Becoming successful in the retail world. Identifying retail workplace challenges and opportunities. Looking for a career where you are always in demand? The Retail Customer Service Skills Training program prepares students with the skills and knowledge needed for successful careers in retail. In this program, offered by Smart Horizons Career Online Education, you will master the skills you need to obtain a career certificate in Retail Customer Service Skills Training. As you prepare for your career in the retail industry, you will learn about providing excellent customer service, as well as personal management skills that will make you effective in the workplace. When you complete the program, you will earn a Retail Customer Skills Certificate."},"ceterms:subjectWebpage":"http://careertraining.ed2go.com/southced","ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile"}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-us":"CredentialStatus"},"ceterms:targetNodeName":{"en-US":"Active"}},"ceterms:learningDeliveryType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/Delivery","ceterms:targetNode":"deliveryType:InPerson","ceterms:frameworkName":{"en-us":"Delivery"},"ceterms:targetNodeName":{"en-US":"In-Person Only"}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"http://credreg.net/ctdl/terms/Delivery","ceterms:targetNode":"deliveryType:OnlineOnly","ceterms:frameworkName":{"en-us":"Delivery"},"ceterms:targetNodeName":{"en-US":"Online Only"}}]}