{"@id":"https://credentialengineregistry.org/resources/ce-6ad90043-98c3-4edf-be9c-cb752ff66ad1","@type":"ceterms:Certification","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-6ad90043-98c3-4edf-be9c-cb752ff66ad1","ceterms:name":{"en-US":"IC3 GS6 Level 2"},"ceterms:keyword":{"en-US":["Office Technology Specialist, IT Support Assistant, Junior Technical Analyst"]},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-c7fce9d9-a348-4e2d-901b-715b04d0846c"],"ceterms:subject":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:targetNodeName":{"en-US":"Productivity apps, data, communication"}}],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-c7fce9d9-a348-4e2d-901b-715b04d0846c"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The IC3 Global Standard 6 Digital Literacy Level 2 Certification Exam is designed to certify candidates' skills to perform essential tasks in an online environment using core software applications. This intermediate-level exam covers a range of digital literacy skills across several domains including Technology Basics and Digital Citizenship."},"ceterms:isNonCredit":true,"ceterms:industryType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.census.gov/naics/","ceterms:targetNode":"https://www.census.gov/naics/?input=54\u0026year=2022\u0026details=54","ceterms:codedNotation":"54","ceterms:frameworkName":{"en-US":"NAICS"},"ceterms:targetNodeName":{"en-US":"Professional, Scientific, and Technical Services"},"ceterms:targetNodeDescription":{"en-US":"Professional, Scientific, and Technical Services"}}],"ceterms:dateEffective":"2020-04-14","ceterms:occupationType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.onetcenter.org/taxonomy.html","ceterms:targetNode":"https://www.onetonline.org/link/summary/43-4051.00","ceterms:codedNotation":"43-4051.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Customer Service Representatives"},"ceterms:targetNodeDescription":{"en-US":"Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support."}}],"ceterms:subjectWebpage":"https://certiport.pearsonvue.com/Certifications/IC3/Digital-Literacy-Certification/Certify/IC3-Global-Standard-7","ceterms:audienceLevelType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/AudienceLevel","ceterms:targetNode":"audLevel:BeginnerLevel","ceterms:frameworkName":{"en-US":"Audience Level"},"ceterms:targetNodeName":{"en-US":"Beginner Level"},"ceterms:targetNodeDescription":{"en-US":"Intended for novices or those with limited experience."}}],"ceterms:availableOnlineAt":["https://certiport.pearsonvue.com/"],"ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile","ceterms:exactDuration":"PT50M"}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=56","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=52.0411","ceterms:codedNotation":"52.0411","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Customer Service Support/Call Center/Teleservice Operation"},"ceterms:targetNodeDescription":{"en-US":"A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online.  Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval."}}]}