{"@id":"https://credentialengineregistry.org/resources/ce-bebe8221-1281-4c28-868f-856aaf87d8b8","@type":"ceterms:AssociateOfAppliedScienceDegree","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-bebe8221-1281-4c28-868f-856aaf87d8b8","ceterms:name":{"en-US":"Associate in Applied Science (AAS) in Quality Customer Service"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-2198982c-edc9-4e80-8938-d6c73b258858"],"ceterms:requires":[{"@type":"ceterms:ConditionProfile","ceterms:name":{"en-US":"Requires"},"ceterms:creditValue":[{"@type":"ceterms:ValueProfile","schema:maxValue":71.0,"schema:minValue":62.0,"ceterms:creditUnitType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CreditUnit","ceterms:targetNode":"creditUnit:SemesterHour","ceterms:frameworkName":{"en-US":"Credit Unit"},"ceterms:targetNodeName":{"en-US":"Semester Hour"},"ceterms:targetNodeDescription":{"en-US":"Credit that is issued or accepted at a semester level."}}]}],"ceterms:description":{"en-US":"Condition for Associate in Applied Science (AAS) in Quality Customer Service"},"ceterms:targetCompetency":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credentialengineregistry.org/resources/ce-9cf44cb1-422f-4a82-9579-dac46d2908ed","ceterms:targetNode":"https://credentialengineregistry.org/resources/ce-14a2055c-e96e-4d09-b32c-9d555f87f22f","ceterms:frameworkName":{"en-US":"Associate in Applied Science (AAS) in Quality Customer Service Learning Outcomes"},"ceterms:targetNodeName":{"en-US":"Assess various situations including procedures, policies, customer needs, and concerns to take the appropriate actions."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credentialengineregistry.org/resources/ce-9cf44cb1-422f-4a82-9579-dac46d2908ed","ceterms:targetNode":"https://credentialengineregistry.org/resources/ce-f047d641-1069-4502-ad4f-6f6a771d137e","ceterms:frameworkName":{"en-US":"Associate in Applied Science (AAS) in Quality Customer Service Learning Outcomes"},"ceterms:targetNodeName":{"en-US":"Collaborate with diverse individuals and groups in a culturally responsive manner to achieve common goals."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credentialengineregistry.org/resources/ce-9cf44cb1-422f-4a82-9579-dac46d2908ed","ceterms:targetNode":"https://credentialengineregistry.org/resources/ce-b0404efb-8439-46cd-97fc-aa9a9b9d5507","ceterms:frameworkName":{"en-US":"Associate in Applied Science (AAS) in Quality Customer Service Learning Outcomes"},"ceterms:targetNodeName":{"en-US":"Demonstrate effective self-management skills relative to time management, interpersonal relationships, and professional ethics."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credentialengineregistry.org/resources/ce-9cf44cb1-422f-4a82-9579-dac46d2908ed","ceterms:targetNode":"https://credentialengineregistry.org/resources/ce-28bb45b0-0cfb-4b1b-baad-5a527955ba47","ceterms:frameworkName":{"en-US":"Associate in Applied Science (AAS) in Quality Customer Service Learning Outcomes"},"ceterms:targetNodeName":{"en-US":"Make connections between customer service and various industries and job settings."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credentialengineregistry.org/resources/ce-9cf44cb1-422f-4a82-9579-dac46d2908ed","ceterms:targetNode":"https://credentialengineregistry.org/resources/ce-d53d30b4-cb26-48ce-bbe9-72672f182897","ceterms:frameworkName":{"en-US":"Associate in Applied Science (AAS) in Quality Customer Service Learning Outcomes"},"ceterms:targetNodeName":{"en-US":"Utilize effective communication skills with diverse populations to build trust and rapport in varied settings."}}]}],"ceterms:identifier":[{"@type":"ceterms:IdentifierValue","ceterms:identifierTypeName":{"en-US":"Field of Interest"},"ceterms:identifierValueCode":"Business, Entrepreneurialism and Management"}],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The Associate in Applied Science (AAS) in Quality Customer Service program is designed to provide students with the knowledge, skills, and habits of mind for entry or advancement in the field of customer service. Students will explore specific areas of focus based on career goals. Courses will be offered in customer service, teamwork, communication skills, and professional development. A Certificate of Completion (CCL) in Quality Customer Service is also available."},"ceterms:dateEffective":"2025-01-15","ceterms:subjectWebpage":"https://www.riosalado.edu/degrees-certificates/business-entrepreneurialism-and-management/quality-customer-service-3810-aas","ceterms:versionIdentifier":[{"@type":"ceterms:IdentifierValue","ceterms:identifierTypeName":{"en-US":"Version Identifier"},"ceterms:identifierValueCode":"2024-2025 Catalog"}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:learningMethodDescription":{"en-US":"Students must earn a grade of C or better in all courses within the program."}}