{"@id":"https://credentialengineregistry.org/resources/ce-f0cae3ee-e423-4f34-88e5-a81da6ec6f4a","@type":"ceterms:AssociateOfAppliedScienceDegree","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-f0cae3ee-e423-4f34-88e5-a81da6ec6f4a","ceterms:name":{"en-US":"Information Technology, Help Desk/Technical Support"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-2e8f96ef-a7c1-4ef0-9503-b31f194c5f85"],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-2e8f96ef-a7c1-4ef0-9503-b31f194c5f85"],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"The Help Desk/Technical Support specialization provides students with the necessary skills for employment at a help desk or as a technical support person in a computer environment. The program reflects the growing emphasis on assessment of skills and skill levels. The learning sequence established by this curriculum is designed to prepare students to qualify to take certification examinations including, Net +, Microsoft Office Specialist (MOS), Service Technician (A+), Microsoft Certified Professional (MCP), Novell Certified Netware Administrator (CNA) and Cisco (CCNA).\n\nThe Associate in Applied Sciences in the Information Technology (IT) Career Degrees at Delaware County Community College blends the theoretical with the practical. Students are offered a choice of specializations: Computer Programming, Game Development, Help Desk/Technical Support, Interactive Multimedia, Network Engineering, Mobile Computing and Web Development. Students have the benefit of classroom or online instruction, dedicated laboratory facilities and participation in co-curricular activities. Students in the IT Career Degrees are required to take program courses and related electives in their specialization as well as four IT core courses. In addition, students are required to take the general education courses listed below."},"ceterms:estimatedCost":[{"@type":"ceterms:CostProfile","ceterms:name":{"en-US":"Cost Profile"},"ceterms:price":4200.0,"ceterms:currency":"US Dollar","ceterms:costDetails":"https://www.dccc.edu/delaware-county-community-college-net-price-calculator/","ceterms:description":{"en-US":"The cost of attendance includes both direct costs (tuition and fees paid to the College) and indirect costs (housing, meals, transportation, and other personal expenses).  Tuition costs vary by whether or not the student is in a Sposoring or Non-Sponsoring school district, in-state (PA), or out-of-state, or international."},"ceterms:directCostType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CostType","ceterms:targetNode":"costType:Tuition","ceterms:frameworkName":{"en-US":"Cost Type"},"ceterms:targetNodeName":{"en-US":"Tuition"},"ceterms:targetNodeDescription":{"en-US":"Cost for teaching and instruction."}}},{"@type":"ceterms:CostProfile","ceterms:name":{"en-US":"Cost Profile"},"ceterms:price":2730.0,"ceterms:currency":"US Dollar","ceterms:costDetails":"https://www.dccc.edu/delaware-county-community-college-net-price-calculator/","ceterms:description":{"en-US":"The cost of attendance includes both direct costs (tuition and fees paid to the College) and indirect costs (housing, meals, transportation, and other personal expenses).  Tuition costs vary by whether or not the student is in a Sposoring or Non-Sponsoring school district, in-state (PA), or out-of-state, or international."},"ceterms:directCostType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CostType","ceterms:targetNode":"costType:MixedFees","ceterms:frameworkName":{"en-US":"Cost Type"},"ceterms:targetNodeName":{"en-US":"Mixed Fees"},"ceterms:targetNodeDescription":{"en-US":"The sum of fees that are not identified individually."}}}],"ceterms:subjectWebpage":"https://catalog.dccc.edu/academic-programs/programs-study/information-technology-help-desktechnical-support-aas/","ceterms:audienceLevelType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/AudienceLevel","ceterms:targetNode":"audLevel:AssociatesDegreeLevel","ceterms:frameworkName":{"en-US":"Audience Level"},"ceterms:targetNodeName":{"en-US":"Associates Degree Level"},"ceterms:targetNodeDescription":{"en-US":"Intended for those completing college/university-level programs within their first one to two years (lower-division) of post-secondary education."}}],"ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile","ceterms:exactDuration":"P2Y"}],"ceterms:availabilityListing":["https://www.dccc.edu/locations/"],"ceterms:financialAssistance":[{"@type":"ceterms:FinancialAssistanceProfile","ceterms:name":{"en-US":"Available Types of Financial Aid"},"ceterms:subjectWebpage":"https://www.dccc.edu/admissions-and-financial-aid/financial-aid/","ceterms:financialAssistanceType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/FinancialAssistance","ceterms:targetNode":"financialAid:PellGrant","ceterms:frameworkName":{"en-US":"Financial Assistance"},"ceterms:targetNodeName":{"en-US":"Pell Grant"},"ceterms:targetNodeDescription":{"en-US":"Financial subsidy, which doesn't require repayment, that the Federal Government provides based on the financial needs of the student."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/FinancialAssistance","ceterms:targetNode":"financialAid:StateLocalGrant","ceterms:frameworkName":{"en-US":"Financial Assistance"},"ceterms:targetNodeName":{"en-US":"State or Local Grant"},"ceterms:targetNodeDescription":{"en-US":"Financial subsidy, which doesn't require repayment, based on meeting requirements determined by a state, province, region, and/or local government."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/FinancialAssistance","ceterms:targetNode":"financialAid:Loan","ceterms:frameworkName":{"en-US":"Financial Assistance"},"ceterms:targetNodeName":{"en-US":"Loan"},"ceterms:targetNodeDescription":{"en-US":"Financial aid that requires repayment with terms determined by the entity providing the loan."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/FinancialAssistance","ceterms:targetNode":"financialAid:Scholarship","ceterms:frameworkName":{"en-US":"Financial Assistance"},"ceterms:targetNodeName":{"en-US":"Scholarship"},"ceterms:targetNodeDescription":{"en-US":"Financial aid award based on student achievement and other criteria for education that doesn't require repayment."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/FinancialAssistance","ceterms:targetNode":"financialAid:FederalWorkStudy","ceterms:frameworkName":{"en-US":"Financial Assistance"},"ceterms:targetNodeName":{"en-US":"Federal Work Study"},"ceterms:targetNodeDescription":{"en-US":"Program funded by the Federal Government designed to provide part-time jobs for students to offset educational expenses."}}]}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=56","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=15.1202","ceterms:codedNotation":"15.1202","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Computer Technology/Computer Systems Technology"},"ceterms:targetNodeDescription":{"en-US":"A program that prepares individuals to apply basic engineering principles and technical skills in support of professionals who use computer systems.  Includes instruction in basic computer design and architecture, programming, problems of specific computer applications, component and system maintenance and inspection procedures, hardware and software problem diagnosis and repair, and report preparation."}}]}