{"@id":"https://credentialengineregistry.org/resources/ce-f5c510ed-d600-4bd6-86ba-07ba8122f191","@type":"ceterms:Certificate","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-f5c510ed-d600-4bd6-86ba-07ba8122f191","ceterms:name":{"en-US":"IT Support (UCI #1024.2)"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-43c36c85-dfbb-49e2-a929-0c4b0cd35450"],"ceterms:requires":[{"@type":"ceterms:ConditionProfile","ceterms:name":{"en-US":"Requires a Learning Opportunity"},"ceterms:description":{"en-US":"This credential requires Learning Opportunity 'IT Support (UCI #1024.2)'"},"ceterms:targetLearningOpportunity":["https://credentialengineregistry.org/resources/ce-bd155246-a6bf-48ea-a511-1dc402a8728e"]}],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-43c36c85-dfbb-49e2-a929-0c4b0cd35450"],"ceterms:identifier":[{"@type":"ceterms:IdentifierValue","ceterms:identifierTypeName":{"en-US":"Program ID"},"ceterms:identifierValueCode":"19063808"}],"ceterms:inLanguage":["en"],"ceterms:description":{"en-US":"This 13-week IT Support course provides hands-on experience managing and troubleshooting enterprise IT systems. Learners will work directly with servers, routers, switches, and desktop technologies, gaining the skills to confidently resolve hardware, networking, and software issues. This entry-level course builds a strong foundation in system administration, with a focus on supporting Windows server infrastructures and managing IT services using platforms like ServiceNow. Essential IT security practices are also covered, ensuring learners are equipped to protect systems and data from common threats. Designed for those looking to start or advance their careers in IT, this course provides the practical knowledge and certifications needed to excel in a wide range of enterprise IT support roles. As part of the course, learners will prepare and test for the CompTIA A+ certification. Upon successful course completion, learners will be equipped to pursue a range of roles, such as IT Technician or System Administrator."},"ceterms:estimatedCost":[{"@type":"ceterms:CostProfile","ceterms:name":{"en-US":"Cost Profile"},"ceterms:price":9562.0,"ceterms:currency":"US Dollar","ceterms:costDetails":"https://perscholas.org/","ceterms:description":{"en-US":"The cost for this program includes the following"},"ceterms:directCostType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CostType","ceterms:targetNode":"costType:Tuition","ceterms:frameworkName":{"en-US":"Cost Type"},"ceterms:targetNodeName":{"en-US":"Tuition"},"ceterms:targetNodeDescription":{"en-US":"Cost for teaching and instruction."}}},{"@type":"ceterms:CostProfile","ceterms:name":{"en-US":"Cost Profile"},"ceterms:price":0.0,"ceterms:currency":"US Dollar","ceterms:costDetails":"https://perscholas.org/","ceterms:description":{"en-US":"The cost for this program includes the following"},"ceterms:directCostType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CostType","ceterms:targetNode":"costType:LearningResource","ceterms:frameworkName":{"en-US":"Cost Type"},"ceterms:targetNodeName":{"en-US":"Learning Resource"},"ceterms:targetNodeDescription":{"en-US":"Cost for one or more learning resources."}}},{"@type":"ceterms:CostProfile","ceterms:name":{"en-US":"Cost Profile"},"ceterms:price":0.0,"ceterms:currency":"US Dollar","ceterms:costDetails":"https://perscholas.org/","ceterms:description":{"en-US":"The cost for this program includes the following"},"ceterms:directCostType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CostType","ceterms:targetNode":"costType:OptionalCharges","ceterms:frameworkName":{"en-US":"Cost Type"},"ceterms:targetNodeName":{"en-US":"Optional Charges"},"ceterms:targetNodeDescription":{"en-US":"Cost for additional fees, other services, equipment, or facilities that are not required."}}}],"ceterms:occupationType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.onetcenter.org/taxonomy.html","ceterms:targetNode":"https://onetonline.org/link/summary/15-1212.00","ceterms:codedNotation":"15-1212.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Information Security Analysts"},"ceterms:targetNodeDescription":{"en-US":"Plan, implement, upgrade, or monitor security measures for the protection of computer networks and information. Assess system vulnerabilities for security risks and propose and implement risk mitigation strategies. May ensure appropriate security controls are in place that will safeguard digital files and vital electronic infrastructure. May respond to computer security breaches and viruses."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.onetcenter.org/taxonomy.html","ceterms:targetNode":"https://onetonline.org/link/summary/15-1232.00","ceterms:codedNotation":"15-1232.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Computer User Support Specialists"},"ceterms:targetNodeDescription":{"en-US":"Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems."}},{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://www.onetcenter.org/taxonomy.html","ceterms:targetNode":"https://onetonline.org/link/summary/15-1299.00","ceterms:codedNotation":"15-1299.00","ceterms:frameworkName":{"en-US":"Standard Occupational Classification"},"ceterms:targetNodeName":{"en-US":"Computer Occupations, All Other"},"ceterms:targetNodeDescription":{"en-US":"All computer occupations not listed separately."}}],"ceterms:subjectWebpage":"https://perscholas.org/","ceterms:availableOnlineAt":["https://perscholas.org/"],"ceterms:estimatedDuration":[{"@type":"ceterms:DurationProfile","ceterms:exactDuration":"P13W"}],"ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:learningDeliveryType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/Delivery","ceterms:targetNode":"deliveryType:BlendedDelivery","ceterms:frameworkName":{"en-US":"Delivery Type"},"ceterms:targetNodeName":{"en-US":"Blended Delivery"},"ceterms:targetNodeDescription":{"en-US":"Delivery includes significant levels of both in person and online."}}],"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=56","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=11.1006","ceterms:codedNotation":"11.1006","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Computer Support Specialist"},"ceterms:targetNodeDescription":{"en-US":"A program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service."}}]}