{"@id":"https://credentialengineregistry.org/resources/ce-fa5cd9e6-00aa-4371-9fa3-f3d331a35a66","@type":"ceterms:Certificate","@context":"https://credreg.net/ctdl/schema/context/json","ceterms:ctid":"ce-fa5cd9e6-00aa-4371-9fa3-f3d331a35a66","ceterms:name":{"en-US":"College Credit Certificate in Help Desk Support Technician"},"ceterms:ownedBy":["https://credentialengineregistry.org/resources/ce-d1a34722-c25d-4c5b-bde2-d568b67f2028"],"ceterms:requires":[{"@type":"ceterms:ConditionProfile","ceterms:condition":{"en-US":["As provided for in Florida Statute 1004.65, the College of Central Florida is an open-access institution. Admission for college credit studies is open to all high school graduates, home school completers, and GED recipients."]},"ceterms:creditValue":[{"@type":"ceterms:ValueProfile","schema:value":18.0,"ceterms:creditUnitType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CreditUnit","ceterms:targetNode":"creditUnit:DegreeCredit","ceterms:frameworkName":{"en-US":"Credit Unit"},"ceterms:targetNodeName":{"en-US":"Degree Credit"},"ceterms:targetNodeDescription":{"en-US":"Credit that is issued or is accepted as credit for earning a college-level degree."}}]}],"ceterms:description":{"en-US":"Program Requirements"}}],"ceterms:offeredBy":["https://credentialengineregistry.org/resources/ce-d1a34722-c25d-4c5b-bde2-d568b67f2028"],"ceterms:identifier":[{"@type":"ceterms:IdentifierValue","ceterms:identifierTypeName":{"en-US":"FLVC Public Status"},"ceterms:identifierValueCode":"Public"}],"ceterms:inLanguage":["en-US"],"ceterms:availableAt":[{"@type":"ceterms:Place","ceterms:latitude":29.1664907,"ceterms:longitude":-82.1790253,"ceterms:postalCode":"34474","ceterms:addressRegion":{"en-US":"FL"},"ceterms:streetAddress":{"en-US":"3001 Southwest College Road"},"ceterms:addressLocality":{"en-US":"Ocala"}}],"ceterms:description":{"en-US":"The certificate program in Help Desk Support Technician provides the student an understanding of an IT help desk. The student develops proficiency with assisting end-users with technical problems related to hardware, software, and mobile devices."},"ceterms:alternateName":{"en-US":["Help Desk Support Technician"]},"ceterms:subjectWebpage":"https://www.cf.edu/academics/areas-of-study/business-and-technology/computer-information-technology/help-desk-support-technician/","ceterms:credentialStatusType":{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/CredentialStatus","ceterms:targetNode":"credentialStat:Active","ceterms:frameworkName":{"en-US":"Credential Status"},"ceterms:targetNodeName":{"en-US":"Active"},"ceterms:targetNodeDescription":{"en-US":"Awards of the credential are ongoing."}},"ceterms:learningDeliveryType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://credreg.net/ctdl/terms/Delivery","ceterms:targetNode":"deliveryType:BlendedDelivery","ceterms:frameworkName":{"en-US":"Delivery Type"},"ceterms:targetNodeName":{"en-US":"Blended Delivery"},"ceterms:targetNodeDescription":{"en-US":"Delivery includes significant levels of both in person and online."}}],"ceterms:instructionalProgramType":[{"@type":"ceterms:CredentialAlignmentObject","ceterms:framework":"https://nces.ed.gov/ipeds/cipcode/Default.aspx?y=56","ceterms:targetNode":"https://nces.ed.gov/ipeds/cipcode/cipdetail.aspx?y=56\u0026cip=11.0103","ceterms:codedNotation":"11.0103","ceterms:frameworkName":{"en-US":"Classification of Instructional Programs"},"ceterms:targetNodeName":{"en-US":"Information Technology."},"ceterms:targetNodeDescription":{"en-US":"A program that focuses on the design of technological information systems, including computing systems, as solutions to business and research data and communications support needs.  Includes instruction in the principles of computer hardware and software components, algorithms, databases, telecommunications, user tactics, application testing, and human interface design."}}]}